Lorraine Assistant Lorraine Assistant

Privacy Policy

Last updated: October 6, 2025

Introduction

At Lorraine Assistant AAC, we place great importance on protecting your personal data. This privacy policy explains how we collect, use and protect your information when you use our application.

Data Collection

We collect the following types of data:

  • Identification information: email for technical support
  • Usage data: personalized phrases, application preferences
  • Technical data: device type, operating system version
  • Communication data: messages you send us via the contact form

Data Usage

Your data is used only to:

  • Provide and improve application features
  • Personalize your user experience
  • Provide technical support and answer your questions
  • Improve the quality of our services

Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure or destruction. All sensitive data is encrypted and stored securely.

Data Sharing

We do not sell, trade or rent your personal information to third parties. Your data may only be shared with essential service providers (such as Elevenlabs for speech synthesis) strictly within the framework of providing the service, and these providers are required to respect the confidentiality of your data.

Your Rights

In accordance with GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectify your data
  • Right to erasure of your data
  • Right to data portability

Cookies and Similar Technologies

The application may use cookies or similar technologies to improve your experience. You can control the use of cookies through your device settings.

Policy Changes

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date. We encourage you to regularly review this page.

Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us via the application's contact form.